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How Do I Place An Order ?

How do I Place An Order ?

At USB Canada we strive to simplify your buying experience. If at any stage of your order you feel unsure what to do, we urge you to contact your Account Manager for professional advice and proper guidance.

Step 1 : Complete and Fax order Form (or email)

Our web Order Form has been designed to simplify your order processing. If you are unable to download this form, simply contact your account manager and the proper form will be provided to you.

If you are a new client simply click and submit the "New Client Form" from the Downloads page in order to make your purchase. Once downloaded, simply follow the instructions on the form and complete the details requested.

Step 2. Send us your artwork by email or to our ftp site

Email your Account Manager your artwork & logo files in vector format (only .psd, .eps, .ai or .pdf formats are acceptable) as quickly as possible.

If you have data to load, please contact us to arrange for their proper transferal to us.

Step 3. Confirm the electronic art proof/mockup

Simply confirm the electronic art proof that we send to you via email by responding by email or by fax (1-888-398-1184) asap to avoid potential production delays. Please note that artwork recreation and/or changes are subject to possible additional charges and may require extra time to process your order.

Please Note :

Your order will NOT go into production until we confirm the 3 steps listed above.

Any delays in any of the above three (3) steps may delay the delivery date of your order.

If your order requires special instruction and/or have any questions placing your order online, you can always call us Toll Free at 888-868-5USB (5872).